About Us

Delta General Agency Corporation was formed in 1959 as a means of providing access by local recording agents in Texas to certain specialized facilities.

Many general agency facilities were added, until at the present time, Delta acts as a wholesale intermediary for approximately fifty admitted standard lines and non-admitted special risk carriers. In addition, Delta holds a binding authority from Underwriters at Lloyds, London. Under the leadership and guidance of William A. (Bill) Fink, President and CEO has built a reputation for integrity, financial strength, innovative insurance products and extraordinary service.

Our Associations

We are proud of our memberships and especially the personal involvement of our employees in the following professional insurance organizations:

Retail: FIWT, IIAT, San Antonio IIA, Austin IIA, Houston IAA, Dallas IIA and other local associations
Wholesale: TSLA, WSIA
Company: PCIA
Claims: HCA
Finance: TPIA, IPFAT
Marketing: SAIMA

It is through management's encouragement and support that employees devote personal time to these very important organizations.

Our People

Executive Management

Bill Fink

President & CEO

  • Direct Line: 713-570-2716
  • Email:

Bill Fink, President and CEO is a past President of the Texas Surplus Lines Association, past Sr. Vice President of the American Association of Managing General Agents and past Vice Chair of the Surplus Lines Stamping Office of Texas.

Sabrina Helfenbein-Pope, CPA

Chief Financial Officer

  • Direct Line: 713-570-2714
  • Email:

Sabrina is responsible for the financial accuracy and reporting for all entities, including Delta Lloyds Insurance Company and Delta General Agency Corporation. She also oversees the operations of Delta Finance of Texas.

Jose Ortiz

Senior Vice President Operations and Technology

  • Direct Line: 713-570-2757
  • Email:

Jose has carried out the vision and execution of our Technology Plan. His responsibilities require attaining and maintaining state of the art technology in systems, communications, imaging, computer telephony, and customer service; concurrent with ensuring maximum stability, security, and privacy compliance.


Roya Azari, CPCU, AU, AIS

Sr. Vice President Commercial Lines

  • Direct Line: 713-570-2734
  • Email:

Roya oversees the Property and Casualty department's overall production through marketing, education, agency relations, and business development. Roya is also responsible for enhancing underwriting efficiency and service to our agents.

Wes Bowers

Assistant Vice President, North Texas Branch Manager

  • Direct Line: 713-570-2707
  • Email:

Wes manages Commercial Property and Casualty for Delta's North Texas branch. Wes and his underwriting team serve North Texas agents in the DFW area as well as East and West Texas by providing agent partners quick access to many A-rated commercial markets.

Penny Restrepo

Vice President Commercial Lines, Director Transportation

  • Direct Line: 713-570-2721
  • Email:

Penny manages our Transportation Department. She is a past President of the Texas Surplus Lines Association.

Sean Buchtler

Personal Lines Manager

  • Direct Line: 713-570-2761
  • Email:

Sean manages both High Value and Low-to-Mid Value Personal Lines divisions, and features a full range of personal products including standard and non-admitted lines for home and umbrella, schedules, watercraft and kidnap & ransom.


Jim Allen

Vice President Marketing and Flood

  • Direct Line: 713-570-2751
  • Email:

Jim manages Delta's marketing to our agents and is responsible for agent contracts. He is also an expert in the FEMA Flood Program and teaches CE credited classes in flood.

Support Depts.

Connie Strader, PHR,

Manager, Human Resources & Administration

  • Direct Line: 713-570-2742
  • Email:

Connie manages the overall administration of Delta’s Human Resources services, policies and programs. She effectively communicates and supports Delta’s vision through employee relations, performance management, talent acquisition, compliance oversight, compensation, benefits and as a business partner.

Lauren Fink

Communications and Training Manager

  • Direct Line: 713-570-2791
  • Email:

Lauren leads our digital marketing efforts as well as implements and manages our social media platforms including LinkedIn and Facebook. She also coordinates our training efforts, providing educational opportunities to both our underwriters and agents.